FAQs
Why soy wax?
ståy fresh co. proudly use 100% all-natural soy wax, made from USA-grown soy beans. Soy wax is plant based, biodegradable, and a renewable resource. It is also a non-toxic alternative to the popular yet harmful paraffin waxes, traditionally used in scented candles. Paraffin wax, which is a by-product of petroleum, causes them to emit the same hazardous chemicals and carcinogens as a car does when burning gasoline.
Utilizing this naturally-derived, botanical resource in our products, re-enforces the importance of sustainability and renewability, elevating any space, without the fear of toxins, carcinogens and/or pollutants entering your home and body is an added bonus. Soy wax also burns at a cooler temperature, which ensures a cleaner, smoke-free experience, resulting in a longer-lasting, better smelling candle.
How long does shipping usually take?
All packages are processed and shipped within 3 business days. Once your order is processed, you’ll receive a confirmation email, which includes your tracking number and scheduled arrival date.
ståy fresh co. proudly ships using the United States Postal Service.
What are ways to repurpose the vessel, once candle is finished?
Our empty vessels make beautiful glassware, cool mini planters or organization/storage containers.
How do I clean the wax from the container?
Burn candle until about an inch of wax is left.
Place vessel in freezer overnight.
Using a butterknife, safely scoop wax out and remove wick tab and sticker.
Wash remaining wax out with soap and warm water.
What’s your return policy?
Generally, we only accept returns on the rare occasion that your product is defective/broken. Please contact us directly via email (christina@stayfresh.co) if you have any questions or concerns about your order.
What happens if my package is lost?
Once you’ve received an email with confirmation that your package has entered the USPS system, we can no longer assume any liability. However, we aim to satisfy, and will do whatever we can to help locate your order.